How it all started
The automotive industry is known for companies who care more about profit than their customers or employees. We want to change that stereotype. At Ionia Auto Repair we treat both our employees and our customers like family. We can provide the best service, fair pricing, and honest advice and still treat you the way we would expect to be treated.
Our story
My name is Chris Witter. I am an Ionia native and proud of my hometown. After graduating from Ionia High School I started detailing cars and have worked in various roles in the automotive industry.
The initial idea for Ionia Auto Repair started many years back, but the dream came into fruition in 2023 when we leased the building at 205 S. Steele Street. We saw incredible potential to grow our dream into the best auto repair in our hometown of Ionia.
Our approach
After 17 years of managerial experience I have formulated my own philosophy of automotive repair. There are one million different kinds of people in the world. Each person comes with a unique car and a unique life so they need unique service.
Cars are frustrating and can cause many people considerable stress. We want our customers to be relaxed and comforted knowing that they have someone they can trust. Our customers will be greeted with a welcoming smile and treated as a friend while we walk you through the process.
Our customers are never rushed and never pressured. It’s your car and it’s your decision. You will never be judged throughout the entire process. Asking questions is encouraged. You can talk directly to the mechanics and see your vehicle if you wish.
We are a family owned and operated company and Ionia Auto Repair is our home. Just like grandma’s house, the door is always open and the coffee is always on. Come in and welcome to the family!
“Ionia Auto Repair will treat you like family. Our primary objective is to apply our knowledge to your vehicle needs and provide honest and accurate information you can trust.”
— Ionia Auto Repair Mission Statement
Meet the team responsible for guiding you on your next automotive repair journey at Ionia Auto Repair LLC.
Chris Witter
Owner, Sales Manager
Chris has been in the automotive service industry for over 20 yrs. and has been a part of several successful dealership and shop teams in his career. He uses that experience to find the best possible solutions to your auto repair needs. He takes great pride in his fair and honest approach to providing customer service, as well as turning the sometimes overwhelming task of auto repairs, into a pleasurable experience. Chris is excited to be back in the community that helped him prosper and grow and get to work building Ionia auto repair into a business that returns the favor.
Derek Smith
Lead Technician,
Shop Foreman
Derek has been instrumental to the success of launching Ionia Auto Repair LLC. He will be the certified master mechanic ensuring all repairs are completed to our high standards. He has been a life long Ionia resident. He has spent the majority of his professional career expanding is knowledge and abilities as a Ford Senior Master Technician, working on everything from hybrid-electric vehicles to diesel engines. He opened and operated a local towing and repair business where he continued to grow a reputation of both quality and integrity. Derek is looking forward to working in his hometown community again while raising his 3 children.
Chuck Witter
Service Technician
Chuck has definitely been an inspiration and motivating factor to achieving the dream of Ionia Auto Repair LLC. He has been a life long Ionia resident. He has worked as a technician most of his career and has served Ionia at 2 local shops over the years. He is looking forward to continuing that service, in familiar surroundings, for years to come! Chuck takes almost as much pride in is reputation and as he does in his family.
Rudy
Shop Mascot
Rudy has been essential in the brand creation and customer service aspect of Ionia Auto Repair LLC. He, too, was bred and born here in the Ionia area. Although he doesn’t have much work history on his resume, he will be a valuable asset to the positive vibe and morale of the shop. Rudy is looking forward to getting lots of attention as well helping the community dispose of various treats between is plethora of naps.